This Privacy Policy explains how Arixo Notes (“Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects information when you access or use our website, applications, products, and services (collectively, the “Services”).

We are committed to protecting your privacy and handling personal information responsibly and transparently. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that helps us operate, improve, and secure our Services.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Full name

• Email address

• Company name

• Account credentials

• Billing information

• Contact information

• Profile information

• Customer support requests

• Survey responses

• Communication preferences

You may provide this information when creating an account, subscribing to a service, contacting support, joining a newsletter, or interacting with our platform.

Information Collected Automatically

When you access or use our Services, certain information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Geographic region

• Referring website

• Pages visited

• Session duration

• Clickstream data

• Usage patterns

• Diagnostic information

This information helps us understand how our Services are used and identify opportunities for improvement.

Information From Third Parties

We may receive information from third-party providers, including:

• Authentication providers

• Payment processors

• Analytics services

• Marketing partners

• Integration platforms

Information received from third parties is handled in accordance with this Privacy Policy and applicable laws.

2. How We Use Your Information

We use information for legitimate business purposes, including:

Providing and Maintaining Services

We use information to:

• Create and manage user accounts

• Deliver requested services

• Process transactions

• Authenticate users

• Maintain platform functionality

Improving Our Services

Information helps us:

• Understand user behavior

• Improve user experience

• Develop new features

• Monitor performance

• Resolve technical issues

Communications

We may use your information to:

• Respond to inquiries

• Send service-related notifications

• Provide customer support

• Deliver important account updates

• Share product announcements

Security and Fraud Prevention

Information may be used to:

• Detect suspicious activity

• Prevent unauthorized access

• Investigate violations

• Protect users and systems

• Enforce our policies

Legal Compliance

We may process information where necessary to:

• Comply with legal obligations

• Respond to lawful requests

• Resolve disputes

• Enforce agreements

• Protect our legal rights

3. Legal Basis for Processing

Where applicable under data protection laws, we process personal information based on one or more of the following legal grounds:

• Performance of a contract

• Legitimate business interests

• Compliance with legal obligations

• User consent

• Protection of vital interests

The specific legal basis depends on the nature of the information and the purpose for which it is processed.

4. Cookies and Similar Technologies

We use cookies and similar technologies to improve the functionality and performance of our Services.

These technologies may be used to:

• Remember preferences

• Maintain user sessions

• Analyze website traffic

• Improve performance

• Measure marketing effectiveness

• Enhance user experience

Users may manage cookie preferences through browser settings. Disabling certain cookies may affect the functionality of the Services.

Additional information may be available in our Cookie Policy.

5. How We Share Information

We do not sell personal information to third parties.

However, we may share information in the following circumstances.

Service Providers

We may share information with trusted third-party providers that assist us in operating our business, including:

• Cloud hosting providers

• Payment processors

• Customer support platforms

• Analytics providers

• Security services

• Communication tools

These providers are authorized to access information only as necessary to perform services on our behalf.

Business Transactions

If we are involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, information may be transferred as part of that transaction.

Legal Requirements

We may disclose information when we believe disclosure is necessary to:

• Comply with legal obligations

• Respond to lawful requests

• Protect our rights

• Protect user safety

• Investigate fraud or security incidents

With Your Consent

We may share information in circumstances where you explicitly authorize or request us to do so.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on:

• The nature of the information

• Legal requirements

• Business needs

• Contractual obligations

• Security considerations

When information is no longer required, we may delete, anonymize, or securely archive it.

7. International Data Transfers

Your information may be processed and stored in countries other than your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by law, we implement appropriate safeguards designed to protect personal information during international transfers.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from:

• Unauthorized access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Examples of security measures may include:

• Access controls

• Encryption

• Monitoring systems

• Secure infrastructure

• Employee training

While we strive to protect information, no method of transmission or storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Access

You may request access to the personal information we hold about you.

Correction

You may request correction of inaccurate or incomplete information.

Deletion

You may request deletion of personal information under certain circumstances.

Restriction

You may request that we limit certain processing activities.

Objection

You may object to specific forms of processing based on legitimate interests.

Data Portability

You may request a copy of certain personal information in a structured and commonly used format.

Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time.

To exercise any applicable rights, please contact us using the information provided below.

10. Marketing Communications

We may send marketing communications regarding products, services, updates, promotions, or events.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Updating account preferences

• Contacting us directly

Even if you opt out of marketing communications, we may still send important service-related messages.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or applications.

We do not control the privacy practices of third parties and are not responsible for their content, policies, or practices.

We encourage users to review the privacy policies of any third-party services they access.

12. Children’s Privacy

Our Services are not intended for children under the age of 13 or the minimum age required by applicable law.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, business practices, legal requirements, or technology.

When updates are made, the revised version will be posted on this page and the “Last Updated” date will be revised accordingly.

Your continued use of the Services following the publication of updates constitutes acceptance of the revised Privacy Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: hello@aria.ai

If applicable, users may also contact us to exercise privacy rights, request information regarding personal data processing, or submit privacy-related complaints.

By using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of information as described herein.